School Messenger Attendance Reporting


Hilliard City Schools

One of our greatest priorities is ensuring that all our students arrive safely at school each and every day. This year we are introducing a new, more efficient student absence reporting system called School Messenger. This new system will reduce the time it takes to verify student attendance, make it easy for you to report your child’s absence and easy for staff to respond to unexplained student absences.

With School Messenger, you are asked to report your child’s absence in advance using any of these three convenient methods:

  1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or Google Play Store. The first time you use the app, select Sign Up to create your account. Select Attendance then Report an Absence.
  2. Use the School Messenger website, https://go.schoolmessenger.com. The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.
  3. Call the toll-free number 844-413-8801 to report an absence using the automated phone system.

These options are available 24 hours/day, 7 days a week. Future absences can be reported at any time.

If you forget to report an absence, you will receive an automated notification. The automated notification system will attempt to contact parents at multiple contact points until a reason is submitted for the absence. We will be using the contact information in Home Access, so it is vital your information is correct. If our system is unable to reach the designated contacts, the office staff will follow up.

If you report your child’s absence in advance using the School Messenger mobile app, website, or toll-free number you will NOT receive these notifications.

Starting on December 3, 2019, please report absences in advance using School Messenger instead of sending notes or calling/emailing the school. We will also start sending notifications to let you know if your student is absent when you haven’t reported the absence in advance.

All of our schools are now using this system. If you have children attending other schools, you can now report them all absent using the same method.

Thank you for your patience and cooperation as we implement this new system.


Learn more about School Messenger Attendance