Families
Help Center
If you experience technical issues, please complete a Help Ticket. Our team will get back to you as quickly as possible. For instructional matters, reach out to our teachers directly. Please be patient and kind as we develop these new norms. Not only are our amazing teachers working to create and provide new eLearning activities, but many are also Moms and Dads.
If you have a question about coursework, please communicate directly with your classroom teacher. If you or your student’s device is broken, or you need other tech support, please complete this form. An HCSD staff member will follow up as soon as possible.
If you have moved, State law and District policy require that you provide a new proof of residency. If you are renting your home, please provide a copy of the lease, signed by the landlord/rental agent. If you have purchased a home, please provide a signed copy of the HUD-1 Settlement Statement that was part of your closing documents. If your family is sharing a home with another family, please contact the Records Compliance Officer at 614-921-7096. Proof of residency documentation should be delivered to the Welcome Center at 2140 Atlas Street, Columbus, Ohio 43228.
You can submit your Free and Reduced Lunch Applications online. If you have questions, please contact Hilliard City Schools Business Office at (614) 921-7000.
