Repairing and Servicing Devices
The district doesn’t have the ability or the right to repair a student’s personal device and it’s important that students devices work every day. We have a repair process in place to quickly turn around devices and provide loaners to students who need an iPad when their device is out of service. We highly recommend that families pay for the TPP. They will not find a cheaper insurance policy on the market.
Maintaining a Common Operating System
The district provides all students in the building with a similar device so that we can all be on the same operating system. This helps with state testing requirements, common app use for classroom learning, as well as troubleshooting.
Damages by Other Students
If another student damages a district iPad we have the ability to work through that process with the families involved. It becomes a lot more complicated if another student damages a student’s personally owned device.
District Provided Software
The district provides several paid apps to students in the One2One program which we distribute to our district owned devices. It is not possible for us to provide those apps to personally owned devices because the district still owns the licenses and removes that software app from district devices when it’s time for a different student to use the app in a course.
Restrictions on iPads
The district has certain restrictions in place on district owned devices to protect students. This allows us to provide a safe environment as well as a consistent environment across all students. This would not be possible with personally owned devices.
This agreement covers the iPad loaned to the student against all incidental damage or loss over $50. Accessories (charger and case) and damages valued at less than $50 are NOT covered and are the sole responsibility of the student. Coverage is 24 hours per day. NEGLECT/ABUSE IS NOT COVERED. The Technology Protection Plan will only cover two incidences per school year. Please refer to your protection plan agreement for additional details and plan specifics.
Parents/guardians can pay either online through MyPaymentsplus.com (available June 1- September 1, 2017) or by check. If paying by check, please make sure to include your student’s ID number and TPP on the memo line. If paying for the Technology Protection Plan for more than one child on a check, please make sure to include the student ID number for each child.
Should parents feel they need to implement further control over what Internet content their child is accessing, they may choose to use the Restrictions settings on the iPad. For more information on how to use Restrictions, please read our help article Creating Digital Balance at Home.
High school students will be able to download apps (games) from the App store. There is no sure fire way to prevent any and all gaming apps from being installed on your child’s iPad.
1. Talk with your child about your expectations about using his/her school iPad for gaming.
2. If your child is struggling with self-regulating the amount of game apps he/she is downloading and a parent wishes to control which apps a student can load on their iPad, there are several ways to accomplish this.
One way is to turn on family sharing so that a child has to get permission from the parent to load an app. Here is a link to a tutorial on how to do this: https://support.apple.com/en-us/HT201088
Another way is to use Restrictions:
1. Go into Settings on the iPad.
2. Tap on General (in the lefthand menu).
3. Tap on Restrictions.
Here you enter a 4 digit code that you don’t share with your student. You have to confirm the 4 digit code by entering it twice. DON’T FORGET this number! If you do you run the risk of completely locking up your child’s iPad (this is a security feature built into the device).
4. Once you are in the Restrictions area, scroll down and turn off (Installing Apps). Basically you tap the little toggle switch so that it is no longer green.
5. Don’t change anything else in the Restrictions area!
From this point forward no more apps (game or educational) will be allowed to be installed on the iPad. You can now delete off the game apps from your child’s iPad. To delete an app, tap and hold a few seconds on the app you’d like to remove. Once the app starts “wiggling” you will see an X on the upper right corner of the app. Tap the X and the app will be deleted from the iPad. This will delete all the data from the app. Deleted apps will always be available for download from the App Store in the Purchased section, regardless of whether it was a was free or paid app.
If your son/daughter tells you that they have been told by a teacher to install a certain (free) app, you could touch base with that teacher to confirm and then basically go back to the Restrictions area (Step 3 above), turn “Installing Apps” back on and then go download the app. Once the app has been downloaded you would go back to the Restrictions area (Step 3) and turn “Installing Apps” back off again.
Students in grades 9-12 are encouraged to create a school Apple ID using their @hilliardschools.org email address. Directions for creating an Apple ID without a credit card will be shared at iPad pickup day. Students may use a personal Apple ID if they choose.
The district will be working with high school students to create individual Apple ID’s that are tied to your student’s @hilliardschools.org email account. This account will enable them to add apps to their iPad. The student’s @hilliardschools.org Apple ID will be setup so that there is no charging capability (to a credit card) on the account. The district will provide some paid apps to all students.
Take your iPad to the student helpdesk in the Media Center if you experience any technical problems. If it cannot be fixed at that time, a loaner iPad may be issued to you, if available. All iPad policy agreements remain in effect for the loaner iPad. If your iPad is stolen or damaged by another party, please report it to the office immediately. Your claim will be investigated further by the school district and/or the appropriate police agency. For more information about what is and what is not covered please reference the iPad Handbook 5-12.
- With at least one resident who participates in the U.S. Supplemental Nutrition Assistance Program (SNAP) and
- With an address in AT&T’s 21-state service area, at which we offer wireline home Internet Service, and
- Without outstanding debt for AT&T fixed Internet service within the last six months or outstanding debt incurred under this program.
Check out https://www.att.com/shop/internet/access/index.html#/ for more information and to see if your household qualifies!